Placing an Order Online or by Phone

During the checkout process, you will find your confirmation page notifying you that your order is being processed. We encourage you to print this page for your records. Once your checkout is complete, we will send you an email confirmation of your order. You can check the status of your order anytime by selecting the “View Your Order” button on the order confirmation email.


All domestic orders with in the US and Canada will be shipped via UPS Ground, unless otherwise specified.

Orders shipped to addresses in the United States will be subject to appropriate sales tax, if applicable. In-stock merchandise will be shipped promptly after receipt of your order. We will notify you via email address provided if your merchandise is not in stock, or on back order. Once your package has shipped, you will receive an email confirmation with a tracking number for your reference.

We ship to PO Boxes and APO/FPO addresses.

If shipped via UPS ground, please expect a delivery arrival between 3 – 7 business days.

Returns & Exchanges

You may return undamaged items purchased from the site. Items must be in salable condition and must be returned within 14 business days of the original delivery with tags attached. Items worn will not be accepted for return or exchange. Non-returnable items include: Sale items, Panties, Bodysuits, Swimwear, or Silk.

Pricing Issues

Check the offer disclaimers carefully. Sometimes only specific colors or sizes are offered at reduced prices. If you believe you haven’t received the correct price on a product, please contact Customer Care or email us at online@lingerierepublique.com for assistance within 7 days of your purchase. Please note that there are certain items where discounts do not apply. You can find these product exclusions on the product description pages.

Order Totals & Backorder Charges

The order total on your checkout page includes all items ordered, plus shipping and handling, discounts, coupons and any applicable taxes charged. Sometimes the invoice total included in your package may vary if an item becomes unavailable or goes on backorder. Taxes, shipping and handling or charges are adjusted according to the actual items shipped. Your credit card will only be charged for the items that are shipped.

Sales Tax

We are required by law to collect state sales tax on orders being shipped to the following state - CA. Sales tax will be assessed on the total purchase*, including shipping/handling charges (as required). If you have questions regarding sales tax, please feel free to email Customer Service at online@lingerierepublique.com.

Privacy Policy

Privacy at Lingerie République we treat your personal information with the highest level of security and privacy to ensure that your personal information and transactions are completely confidential. We do not give out any credit card, debit, or checking information. We do not disclose or sell any of our customers' e-mail addresses or personal information to outside parties. We do not give out or disclose any information about what you as an individual may purchase with Lingerie République with anyone, except employees who use this information to process your order. Security Lingerie République makes protecting the security of your order our highest priority. For your security, all of our orders are encrypted with SSL (Secure Sockets Layer) technology. SSL prevents any outside parties other than Lingerie République from decoding your personal information. Your order sent via the Internet can be trusted to arrive securely, privately, and unaltered. Lingerie République may update our privacy policy from time to time and use of the information we collect now is subject to the privacy policy in effect at the time of use. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. By using our website following the posting of a change in the privacy policy, you consent to the updated policy. Please do not hesitate to e-mail our customer service team if you have any concerns or comments about our privacy policy.

For any questions please contact Customer Service at 650-323-7979 or via email at online@lingerierepublique.com.